Stew’s Stix LLC /Terms of Service

Terms of Service

Effective Date: June 30, 2026  ·  Last Updated: June 30, 2026

These Terms of Service govern your access to and use of the websites and services operated by Stew’s Stix LLC. Please read them carefully. By using our Sites, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using stewsstix.com, stewstix.com, chefstew.com, or any related services (collectively, the “Sites”), you agree to these Terms of Service and our Privacy Policy. These Terms apply to all visitors, users, and customers. If you do not agree, do not use our Sites.

Stew’s Stix LLC reserves the right to modify these Terms at any time. The “Last Updated” date above reflects the most recent revision. Continued use of our Sites after any changes constitutes your acceptance of the revised Terms.

2. Product Sales — stewstix.com

Stew’s Stix Signature Seasonings and related products are sold exclusively through stewstix.com. All sales are subject to the following:

  • All prices are listed in U.S. dollars and subject to change without notice
  • Orders are accepted subject to product availability
  • Full payment is required at the time of purchase
  • We ship via USPS. Shipping costs and estimated delivery times are calculated at checkout
  • Title and risk of loss pass to the buyer upon delivery to the carrier
  • We are not responsible for carrier delays beyond our control

3. Returns & Refunds Policy

Unopened Products: Unopened, undamaged products may be returned within 30 days of delivery for a full refund of the product price. Return shipping is the responsibility of the customer unless the return is due to our error.

Opened Products: Opened food products may not be returned due to health and safety regulations, unless the product is demonstrably defective upon receipt.

Damaged or Defective Items: If your order arrives damaged or defective, contact us within 7 days of delivery with photographic evidence. We will arrange a replacement or issue a refund at our discretion.

Refund Processing: Approved refunds are processed within 7–10 business days to the original payment method. Original shipping costs are non-refundable unless the return is due to our error.

To initiate a return, contact us at (702) 899-1333 or by email before shipping any product back. Unauthorized returns may not be accepted.

4. Catering Services — stewsstix.com

Chef Stew’s Stix catering and food truck services are subject to the following terms:

  • Advance Notice: All bookings require a minimum of five (5) calendar days advance notice from the event date
  • Minimum Party Size: All services require a minimum of 15 guests
  • Service Minimums: Pickup: $500 minimum · Delivery: $750 minimum · Food Truck Onsite: $1,500 rental fee plus applicable food and beverage minimum
  • Estimates: Personalized estimates are delivered within 2 business days of submission. Estimates are valid for 14 days and do not constitute a confirmed booking
  • Deposit: A 50% non-refundable deposit is required to confirm and secure your event date
  • Remaining Balance: The remaining balance is due no later than 48 hours prior to the event
  • Cancellations: Deposits are non-refundable under any circumstances. Cancellations within 72 hours of the event may result in forfeiture of the full balance
  • Rescheduling: Subject to availability; must be requested no less than 5 calendar days before the original event date
  • Final Menu: Menu selections must be confirmed at least 72 hours before the event
  • Right to Decline: We reserve the right to decline any booking at our sole discretion

5. Celebrity Chef Bookings — chefstew.com

Chef Robert Stewart is available for appearances, media engagements, culinary demonstrations, private tastings, and brand partnerships through chefstew.com. All celebrity chef bookings are subject to availability and governed by a separate written agreement executed between the parties. Inquiries submitted through chefstew.com do not constitute a confirmed booking until a signed agreement and deposit are received.

6. Intellectual Property

All content on our Sites — including text, photographs, graphics, logos, video, recipes, branding, and design — is the exclusive property of Stew’s Stix LLC or our licensors and is protected by U.S. and international copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from our Sites without our prior written consent. Limited personal, non-commercial use is permitted provided all copyright notices remain intact.

7. Prohibited Conduct

When using our Sites, you agree not to:

  • Violate any applicable local, state, federal, or international law or regulation
  • Infringe the intellectual property rights of Stew’s Stix LLC or any third party
  • Transmit malicious code, viruses, or harmful software
  • Attempt unauthorized access to our systems, servers, or networks
  • Scrape, harvest, or collect data from our Sites without written permission
  • Impersonate Stew’s Stix LLC, Chef Robert Stewart, or any other person or entity
  • Use our Sites for fraudulent, deceptive, or misleading purposes
  • Interfere with the proper functioning of our Sites or servers

8. Third-Party Services

Our Sites integrate with third-party services including payment processors, shipping carriers, analytics providers, and marketing platforms. Use of those services is governed by their respective terms and privacy policies. Stew’s Stix LLC is not responsible for the acts, omissions, or practices of any third-party services.

9. Disclaimer of Warranties

Our Sites and services are provided on an “as is” and “as available” basis without warranties of any kind — express or implied — including warranties of merchantability, fitness for a particular purpose, title, or non-infringement. We do not warrant that our Sites will be uninterrupted, error-free, or free of harmful components.

10. Limitation of Liability

To the maximum extent permitted by Nevada law, Stew’s Stix LLC, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost data, or business interruption — arising from your use of our Sites or services, even if advised of the possibility of such damages.

Our total aggregate liability for any claim arising from these Terms or your use of our Sites shall not exceed the greater of: (a) the total amount you paid us in the twelve months preceding the claim, or (b) one hundred U.S. dollars ($100).

11. Indemnification

You agree to indemnify, defend, and hold harmless Stew’s Stix LLC and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of our Sites or services; (b) your violation of these Terms; or (c) your violation of any rights of a third party.

12. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Nevada, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or your use of our Sites shall be subject to the exclusive jurisdiction of the state and federal courts located in Clark County, Nevada.

Before initiating formal proceedings, we encourage you to contact us directly to seek an amicable resolution. We are committed to resolving disputes fairly and efficiently.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.

14. Contact Us

For questions about these Terms or to initiate a return:

Stew’s Stix LLC

North Las Vegas, Nevada
Phone: (702) 899-1333
Email: [email protected]

These Terms of Service have been prepared for general informational purposes. Stew’s Stix LLC recommends consulting a qualified Nevada-licensed attorney to review these Terms prior to publication and ensure compliance with all applicable law.