Privacy Policy

1. About This Policy

Stew’s Stix LLC (“Company,” “we,” “us,” or “our”) is a Nevada limited liability company operating stewsstix.com, stewstix.com, and chefstew.com (collectively, the “Sites”). This Privacy Policy applies to all personal information we collect through our Sites, products, services, and communications.

By using our Sites, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our Sites.

2. Information We Collect

Information you provide directly:

• Full name, email address, and phone number
• Shipping, billing, and event venue addresses
• Payment information — collected and processed securely by our third-party payment processor; we do not store full payment card numbers
• Catering inquiry details: event type, date, guest count, venue, service preferences, dietary restrictions, and special requests
• Café waitlist registrations (email address only)
• Messages, questions, or feedback submitted through our forms

Information collected automatically:

• IP address and approximate geographic location
• Browser type, version, and device identifiers
• Pages visited, time on page, and referring website URL
• Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

• Process and fulfill product orders and arrange shipping
• Prepare and deliver catering estimates and manage event bookings
• Send order confirmations, booking updates, and service communications
• Notify café waitlist subscribers when we open
• Respond to your inquiries and provide customer support
• Send marketing communications where you have given consent or as permitted by law
• Analyze and improve our Sites, products, and services
• Detect and prevent fraud or unauthorized activity
• Comply with applicable laws and legal obligations

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

• Shipping partners (including Shippo and USPS) to fulfill and track product orders
• Payment processors to authorize and complete transactions securely
• Email and marketing platforms to send transactional and promotional communications
• Analytics providers under appropriate data processing agreements
• Legal and regulatory authorities when required by law, court order, or to protect our rights
• Business transfers — in the event of a merger, acquisition, or asset sale, your information may be transferred to the successor entity

5. Nevada Privacy Rights (NRS 603A)

If you are a Nevada resident, you have the right under Nevada Revised Statutes Chapter 603A to direct us not to sell or license your covered information to third parties.

6. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the following rights regarding your personal information:

• Right to Know: Request disclosure of the categories and specific pieces of personal information we collect, use, and disclose
• Right to Delete: Request deletion of personal information we hold about you, subject to certain exceptions
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt Out: Direct us not to sell or share your personal information (we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To submit a verified consumer request, contact us using the information in Section 13. We will respond within 45 days, with an extension of 45 additional days when reasonably necessary.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze Site traffic, and support marketing functions. Cookies are small data files placed on your device by your browser.

You may control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Sites, including checkout and form submission features.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain business records, comply with legal obligations, and resolve disputes. Order records are typically retained for seven years in compliance with accounting and tax regulations. Catering inquiry data is retained for the duration of the business relationship plus three years.

9. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, or destruction. Payment data is transmitted using industry-standard TLS encryption and processed by PCI-compliant payment processors.

No internet transmission or electronic storage method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Third-Party Websites

Our Sites may contain links to third-party websites including chefstew.com, transitionkitchen.org, and social media platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies independently.

11. Children’s Privacy

Our Sites are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information without verifiable parental consent, we will promptly delete it. If you believe we have inadvertently collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or applicable law. When we make material changes, we will update the “Last Updated” date at the top of this page. Continued use of our Sites following any posted changes constitutes your acceptance of the revised policy.

13. Contact Us

For privacy inquiries, to exercise your rights, or to report a concern: